FAQs

How are your boots constructed?

Our boots are constructed via goodyear welt and hand-welt. 

Where are your products made?

Our boots are made in the following countries: 

What width are your men's boots/shoes? Do you offer wider/narrower widths?

We currently offer D and E widths for ready to wear. Widths wider than E are available via our hand-welted line. 

How do I find out more about my order?

All order details will be provided via email. Please feel free to send us an email at contact@caswellboots.com for any additional questions regarding a specific order.

How do I submit a return or exchange?

For all returns and exchanges, please send us an email at contact@caswellboots.com.

Where are you located? Do you have any stores?

We are an online-only company based in Washington, D.C. However, we offer in-person fittings by appointment in Old Town Alexandria, Virginia. To schedule an appointment, please email us at contact@caswellboots.com.